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About Us
When Kerry and Lyla Henderson started Pool World in 1976, they had one goal in mind: build a business based on customer satisfaction. Because of our commitment to doing things right for the customer, Pool World has grown to become the largest pool and spa business in the Inland Northwest.
For many years, Mark Henderson, Kerry & Lyla’s son, ran the operations until his passing in 2021, building the business into what it is today. Now, that commitment to our customers has been passed on to a new generation. Grady Early, who has worked here since 2009, works as the general manager, alongside the owner, Lyla, working to make sure every customer at Pool World is a happy one.
Since 1976, we have been able to expand to 4 store locations and over 60 employees. “We sell more than pools and hot tubs,” said Mark Henderson, “We are in the business of giving people fun and relaxation. Our goal is to have 100% customer satisfaction. That’s very important to us, and it’s very important to our customers.”
Why Pool World?
Here at Pool World you will find that we are dedicated to superior quality products, services, and personnel. Pool World is a growing pool and spa company that is locally owned and is here for the long-term. We are active members of the community, supporting community activities and charities including: Big Brothers and Sisters, The Spokane Humane Society, and the Fight Against Cystic Fibrosis.
Our reputation is built on honest, trustworthy service and being innovative in our commitment to our customers. You will find us to be concerned about you, our customer, before, during, and after your installation. Our full line of pool and spa services are available to you year-round. From digging the hole for your new swimming pool, to cleaning your spa filter, to customer education, we offer the services you need. Our staff of professionals are constantly being educated and properly trained to do their job, and do it right. We will show up on time and guarantee professional, dependable repairs.
Plus, for your peace of mind, we offer the industry’s strongest warranties; and we have the service department to back up our warranties.
Thank you again for considering Pool World. We would enjoy having you as our customer, and know you will be happy with our products and services.
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